TERMS & CONDITIONS
Last updated: 01/10/2025
Welcome to https://olilife.in/ (OLILife), operated by MEDIHERO BIOTECH LLP. These Terms & Conditions (“Terms”) govern your access to and use of our Website, our products, services, and any content provided through the Website. By using or accessing the Website, you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using the Website.
1. About Us
OLILife is an online wellness brand dedicated to bringing Ayurvedic‑inspired, natural formulations to your doorstep. Your wellness matters to us — our mission is rooted in purity, transparency and proven quality. For more information about us, please visit our About Us page.
You may contact us at:
Phone: +91 82400 68468
Email: support@oillife.in
2. Scope of Terms
These Terms apply to your use of the Website at https://olilife.in/ and any purchase, subscription, or use of products or services offered through the Website. These Terms do not alter in any way the terms or conditions of any other agreement you may have with us. We may also provide additional terms (“Additional Terms”) which will apply in certain cases (for example product‑specific terms, offers, promotions, etc.). In the event of any conflict, the Additional Terms will apply in respect of that particular product or service.
3. Eligibility
By using the Website and/or placing an order, you represent and warrant that:
– You are at least 18 years of age (or the age of majority in your jurisdiction) and capable of entering into a binding contract;
– You are not barred from using the Services under applicable law;
– All information you provide when using the Website or placing an order is accurate and complete.
4. Account, Password & Security
If you create an account on the Website, you are responsible for safeguarding your password and other login credentials. You agree to notify us immediately of any unauthorized use of your account or any other security breach. We shall not be liable for any loss or damage arising from your failure to comply with this clause.
5. Placing Orders / Product Information
When you place an order through the Website, you are offering to purchase a product subject to these Terms. All orders are subject to our acceptance. We reserve the right, in our sole discretion, to refuse or cancel any order for any reason (including limitations on quantity, errors in product or pricing information, or problems identified by our credit and fraud prevention department). We will attempt to notify you of any cancellation by contacting you via the email or phone number provided at time of order. If you have already been charged for the order and we cancel it, we will promptly refund the charged amount.
We endeavour to ensure that the information on the Website (such as product descriptions, pricing, etc.) is accurate and up‑to‑date. However, we do not warrant that product descriptions or other content are completely accurate, complete, reliable, current, or error‑free. If a product offered by us is not as described, your sole remedy is to return it in unused condition in accordance with our Returns & Refund Policy.
6. Pricing, Payment & Taxes
Prices displayed on the Website are quoted in Indian Rupees (INR) and are inclusive/exclusive of GST or applicable taxes as may be stated. Other taxes or duties may apply depending on your delivery address. You agree to pay all charges and applicable taxes incurred by you or us in connection with your orders. All payments shall be made by the methods provided on the Website. We reserve the right to change our pricing and payment terms at any time, but changes will not affect orders already placed and accepted.
7. Shipping, Delivery & Risk of Loss
Shipping, delivery times, and cost vary depending on your location and the items ordered. Title and risk of loss for a product pass to you upon our delivery of the product to the carrier. We are not liable for delays caused by the carrier or any act or omission of the carrier.
8. Returns, Refunds & Cancellations
Our Returns & Refund Policy (which forms part of these Terms) describes the procedures for returns, refunds, cancellations, and exchanges. You agree to comply with the Returns & Refund Policy when you return any product. Any refund or exchange is subject to that policy.
9. Intellectual Property
All content on the Website — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software — is the property of OLILife or its licensors, and is protected by applicable Indian and international intellectual property laws. You may use the Website for your personal, non‑commercial use only. No content may be modified, copied, reproduced, transmitted, displayed, sold, licensed, or otherwise exploited for any other purpose without the prior written consent of OLILife by MEDIHERO BIOTECH LLP.
10. Acceptable Use
You agree not to use the Website or Services for any unlawful purpose or in any way that infringes on the rights of others. Prohibited uses include, but are not limited to:
– Engaging in fraudulent or deceptive practices;
– Circumventing or violating security features;
– Using data mining, robots, or similar data gathering and extraction tools;
– Violating any local, state, national or international law;
– Transmitting viruses, malware or malicious code.
We reserve the right to terminate or restrict your access to the Website for any conduct that we believe violates these Terms or that may harm us, our users, or third parties.
11. Modifications to the Website or Services
We reserve the right at any time to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice. You agree that OLILife will not be liable to you or any third party for any modification, suspension or discontinuance of the Website or Services.
12. Amendments to these Terms
We may update these Terms from time to time in our sole discretion. We will notify you of material changes by posting a prominent notice or via email if you have an account. Your continued access or use of the Website following such changes constitutes your acceptance of the updated Terms. It is your responsibility to check this page periodically for changes.
13. Disclaimer of Warranties
The Website and all products and services are provided on an “as‑is” and “as‑available” basis. OLILife expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to:
– Any warranties of merchantability, fitness for a particular purpose, non‑infringement;
– That your use of the Website or Services will be uninterrupted, error‑free, secure or free from defects;
– That any content or information obtained by you through the Website will be accurate or reliable.
14. Limitation of Liability
In no event shall OLILife, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, punitive or consequential damages, including but not limited to loss of profits, loss of data, or loss of use, arising out of or in connection with your use of or inability to use the Website or Services, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising out of or relating to these Terms or your use of the Website will not exceed the greater of: (a) the amount paid by you to OLILife for the product giving rise to the claim during the twelve (12) months preceding the claim; or (b) INR 1000.
15. Indemnification
You agree to indemnify, defend and hold harmless OLILife, its affiliates, and their respective officers, directors, employees and agents, from and against any and all liabilities, losses, damages, costs and expenses (including reasonable legal and accounting fees) arising out of or in connection with your breach of these Terms, your violation of any law or rights of a third party, or your use of the Website.
16. Governing Law & Dispute Resolution
These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or in relation to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.
17. Severability & Waiver
If any provision of these Terms is held to be invalid, illegal or unenforceable for any reason, that provision will be severed and the remaining provisions will remain in full force and effect. The failure of OLILife to enforce any right or provision in these Terms will not constitute a waiver of such right or provision.
18. Third‑Party Links & Resources
The Website may contain links to third‑party websites or services that are not owned or controlled by OLILife. OLILife is not responsible for the content, privacy policies or practices of any third‑party sites or services. You acknowledge and agree that OLILife is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third‑party site.
19. Entire Agreement
These Terms (together with any Additional Terms, our Privacy Policy, Returns & Refund Policy and any other legal notices posted by us on this Website) constitute the full and entire understanding and agreement between you and OLILife with respect to the subject matter herein and supersede all prior or contemporaneous communications, representations or agreements.
20. Contact Information
If you have any questions about these Terms, please contact us at:
OLILife
Phone: +91 82400 68468
Email: support@oillife.in
21. Definitions
In these Terms, unless the context otherwise requires:
– “Website” means the website located at https://olilife.in/ and any sub‑pages, microsites or mobile versions thereof;
– “You” or “User” means the individual accessing or using the Website or any Services offered through it;
– “Services” means any product, information, or service offered to you through the Website.
Thank you for choosing OLILife. We value your trust and look forward to supporting your wellness journey with care, transparency and integrity.
